Effective Date:June 13, 2024

Last Updated:June 13, 2024

Introduction

At Glow Vault Garden ("we," "us,""our," or "the Platform"), we respect your privacy and arecommitted to protecting your personal information. This Privacy Policy explainshow we collect, use, store, and share information when you use our socialcasino gaming platform, website, and related services (collectively, the"Service").

This Privacy Policy applies to all users of our Service anddescribes your privacy rights and how you can exercise them. By using Glow Vault Garden, you agree to the collection and use of information as described inthis policy.

What Information We Collect

Personal Information You Provide

When you create an account or interact with our Service, wemay collect:

Account Information:

• Username and display name
• Email address
• Date of birth (to verify age requirements)
• Country or region of residence

Profile Information:

• Profile picture or avatar
• Gaming preferences and settings
• Communication preferences

Contact Information:

• Information provided when you contact customer support
• Feedback, reviews, or survey responses
• Correspondence and communications with us

Information Collected Automatically

When you use our Service, we automatically collect certaininformation:

Device and TechnicalInformation:

• Device type, model, and operating system
• Browser type and version
• IP address and general location information
• Screen resolution and device identifiers
• Network connection information

Usage and ActivityData:

• Games played and session duration
• Virtual credits earned and used
• Features accessed and buttons clicked
• Time stamps of activities
• Performance data and error reports

Cookies and SimilarTechnologies:

• Session cookies for login authentication
• Preference cookies for customized experience
• Analytics cookies to understand user behavior
• Advertising cookies for personalized content

How We Use Your Information

We use the information we collect for the followingpurposes:

Service Provision and Enhancement

• Create and manage your account
• Provide access to games and platform features
• Process virtual credit transactions
• Customize your gaming experience
• Improve our games and overall Service

Communication

• Send account-related notifications
• Provide customer support assistance
• Share updates about new features or games
• Send promotional communications (with your consent)
• Respond to your inquiries and feedback

Safety and Security

• Verify your identity and age
• Detect and prevent fraud or suspicious activity
• Enforce our Terms of Service
• Protect against technical issues and security threats
• Comply with legal obligations

Analytics and Research

• Analyze user behavior and preferences
• Conduct research to improve our Service
• Generate statistical reports about platform usage
• Optimize game performance and user experience

Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area, we process yourpersonal information based on:

• Contractual Necessity: To provide the Service you've requested
• Legitimate Interests: To improve our Service, ensure security, and conduct analytics
• Consent: For marketing communications and non-essential cookies
• Legal Compliance: To meet regulatory requirements and legal obligations

How We Share Your Information

We do not sell your personal information to third parties.We may share your information in the following circumstances:

Service Providers

We work with trusted third-party companies that help usoperate our Service:

• Cloud hosting providers for data storage and server management
• Analytics services to understand user behavior (such as Google Analytics)
• Customer support platforms to provide assistance
• Security services to protect against fraud and abuse

These providers are contractually required to protect yourinformation and use it only for specified purposes.

Game Developers

We may share limited usage data with game developers (likePlay'n GO) to:

• Improve game performance and features
• Generate anonymized statistics about gameplay
• Ensure proper licensing compliance

Legal Requirements

We may disclose your information when required by law or to:

• Respond to legal process, court orders, or government requests
• Investigate suspected fraud or security incidents
• Protect the rights, property, or safety of our users or the public
• Enforce our Terms of Service or other agreements

Business Transfers

If Glow Vault Garden is involved in a merger, acquisition,or sale of assets, your information may be transferred as part of thattransaction. We will notify you of any such change in ownership or control.

Data Security Measures

We implement comprehensive security measures to protect yourinformation:

Technical Safeguards

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Secure servers: Information stored on secure servers with restricted access
• Regular security audits: Ongoing assessments to identify and address vulnerabilities
• Access controls: Limited employee access based on job responsibilities

Organizational Measures

• Staff training: Regular privacy and security training for employees
• Data minimization: We collect only the information necessary for our Service
• Incident response: Procedures to quickly address any security breaches
• Vendor management: Due diligence on third-party service providers

Ongoing Protection

• Software updates: Regular updates to maintain security standards
• Monitoring systems: Continuous monitoring for suspicious activity
• Backup procedures: Secure backup systems to prevent data loss

Your Privacy Rights

You have important rights regarding your personal information:

Access and Portability

• Right to Access: Request a copy of the personal information we have about you
• Data Portability: Receive your data in a structured, machine-readable format

Correction and Deletion

• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information (subject to legal requirements)

Control and Objection

• Right to Restriction: Limit how we process your information
• Right to Object: Object to processing based on legitimate interests
• Opt-out: Unsubscribe from marketing communications at any time

Exercising Your Rights

To exercise these rights, contact us at:

• Email: privacy@glowvaultgarden.com

• Account Settings: Use privacy controls in your account dashboard
• Customer Support: Submit a request through our support system

We will respond to your request within 30 days (or asrequired by applicable law).

Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies(Always Active):

• Authentication cookies to keep you logged in
• Security cookies to prevent fraud
• Load balancing cookies for optimal performance

Analytics Cookies:

• Google Analytics to understand how you use our Service
• Internal analytics to improve game features
• Performance monitoring cookies

Preference Cookies:

• Language and region settings
• Game preferences and customizations
• Display settings and theme choices

Marketing Cookies(With Your Consent):

• Personalized content recommendations
• Targeted promotional communications
• Social media integration features

Managing Cookie Preferences

You can control cookies through:

• Browser Settings: Most browsers allow you to block or delete cookies
• Cookie Preference Center: Available in your account settings
• Opt-out Tools: Use industry opt-out tools for advertising cookies

Note that disabling certain cookies may affect your abilityto use some features of our Service.

International Data Transfers

Glow Vault Garden operates globally, and your informationmay be transferred to and processed in countries other than where you reside.When we transfer data internationally, we ensure appropriate safeguards are inplace:

• Adequacy Decisions: Transfers to countries with adequate privacy protection
• Standard Contractual Clauses: EU-approved contracts for data protection
• Certification Programs: Participation in recognized privacy frameworks
• Your Consent: Where legally required for specific transfers

Data Retention

We retain your personal information only as long asnecessary for the purposes outlined in this Privacy Policy:

Account Information:Retained while your account is active and for up to 3 years after accountclosure

Usage Data:Typically retained for 2 years for analytics purposes

CommunicationRecords: Kept for up to 5 years for customer service and legal compliance

Legal Requirements:Some data may be retained longer if required by law

You can request deletion of your information at any time,subject to legal obligations.

Children's Privacy

Glow Vault Garden is intended for users 21 years and older.We do not knowingly collect personal information from individuals under 21. Ifwe discover that we have collected information from someone under 21, we willdelete it promptly.

If you are a parent or guardian and believe your child hasprovided us with personal information, please contact us atprivacy@glowvaultgarden.com.

Third-Party Websites and Services

Our Service may contain links to third-party websites,social media platforms, or other services. This Privacy Policy does not applyto these external sites. We encourage you to review the privacy policies of anythird-party services you visit.

Examples ofthird-party links:

• Social media sharing buttons
• Game developer websites
• Customer support platforms
• Payment processors (if applicable)

We are not responsible for the privacy practices of thesethird parties.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rightsunder the California Consumer Privacy Act:

Right to Know

• Categories of personal information collected
• Sources from which information is collected
• Business purposes for collection
• Categories of third parties with whom information is shared

Right to Delete

Request deletion of personal information we have collectedabout you.

Right to Opt-Out

Opt-out of the sale of personal information (Note: We do notsell personal information).

Right to Non-Discrimination

We will not discriminate against you for exercising yourprivacy rights.

To exercise these rights, contact us atprivacy@glowvaultgarden.com or call (888) 555-0199.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time toreflect changes in our practices or legal requirements. When we make changes,we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email if you have an active account
• Post a notice on our website highlighting significant changes
• Provide in-app notifications for material changes

We encourage you to review this Privacy Policy periodically.Your continued use of the Service after changes become effective constitutesacceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding thisPrivacy Policy or our data practices, please contact us:

Privacy Team:

Email: privacy@glowvaultgarden.com

General Contact:

Email: support@glowvaultgarden.com

Phone: [Phone Number]

Mailing Address:

Glow Vault Garden

Attention: Privacy Officer

123 Main Street

Las Vegas, NV 89109

USA

Data ProtectionOfficer (for EU inquiries):

Email: dpo@

glowvaultgarden.com

Regulatory Information

For EU Users: OurData Protection Officer can be contacted at dpo@

glowvaultgarden.com. You alsohave the right to lodge a complaint with your local supervisory authority.

For UK Users: Youcan contact the Information Commissioner's Office (ICO) if you have concernsabout our data practices.

For Canadian Users:You may file a complaint with the Office of the Privacy Commissioner of Canadaif you have privacy concerns.

By using Glow Vault Garden, you acknowledge that you have read and understood this Privacy Policyand agree to our collection, use, and disclosure of your information asdescribed herein.

This Privacy Policy is effective as of June 13, 2024 and waslast updated on June 13, 2024.

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